Syntellect Inc., a leading provider of Customer Interaction Management solutions, today announced that Rangkaian Segar Sdn Bhd (RSSB), the sole Electronic Toll Collection (ETC) operator for all highways in Malaysia, has implemented Syntellect’s Apropos customer interaction management software to address rapid growth in customer service operations.
Syntellect Inc., a leading provider of Customer Interaction Management solutions, has been named as a Market Leader in Professional Services at the first awarding of The 2007 Speech Industry Awards. The awards recognize speech technology companies that have developed leading speech technology services or solutions which define best-in-class market presence. Analysts and industry experts selected Syntellect as a leader in Professional Services in the September 2007 issue of Speech Technology magazine based on ratings in several key areas, including services offered, ability to execute, and overall customer satisfaction.
